Last Updated: 7/27/2019


What is FTP?

FTP/SFTP is a network protocol used to transfer files between computers. SFTP stands for "Secure File Transfer Protocol". You can use it to upload/download files to and from your game server. Used together with your control panel's configuration page, you will have easy access to customize your game server's configuration files.

What is SSH?

SSH is a network protocol used to communicate with remote hosts. SSH clients are used to issue shell commands to your server. We offer SSH as a method for advanced customers to manage their game server outside of their control panel.

If you wish to manage your game server manually, please see our manually managed game server page. If you wish to install Ubuntu packages please contact customer support.

Connecting by FTP/SFTP

First, you will need a FTP/SFTP client. Choose a free client from our list below or use your own client.

Connecting Using FileZilla

For this tutorial we will be using FileZilla. Other FTP/SFTP clients will have a relatively similar process. You can download and install FileZilla from here.

Launch FileZilla, you should see a screen similar to the one shown below.

Select File from the top left hand menu and select Site Manager.

Image of FTP Manager

Select New Site and fill in the form with the information shown on your service's dashboard page.

The Host should be set to the IP Address shown in your game server's dashboard. The protocol used should be set to SFTP - SSH File Transfer Protocol. While Logon Type should be set to Normal.

Image of FTP Manager Menu

Once you have filled out all of the fields, click OK. Next, reopen the site manager window, select new configuration, and click Connect to connect to your server.

The left side of FileZilla shows your local computer's filesystem. The right side shows the remote server's filesystem. By dragging and dropping files or directories onto the right or left side you can transfer files between your computer and your remote server.